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To Login:

  1. Enter the retailer account number.
    The account number is the unique identification number assigned to each retailer by Embossed Graphics, Inc.  This number will appear on the monthly billing statements.  If uncertain of the retailer account number, please contact Customer Service at 1-800-362-6773 Monday thru Friday between the hours of 8 AM to 5 PM CST or email Customer Service at service@embossedgraphics.com.

  2. Click the Login button.




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Password Help
For help in obtaining or retrieving your password, click the link on the login screen that says, "Don't know your password?"




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EGXpress and "Cookies"
EGXpress, as most authenticated Web applications (e.g. Yahoo! Mail, MSN Hotmail), requires the use of cookies.  A cookie is a very small file or piece of information stored on your computer that identifies you to our site.  EGXpress only stores a single cookie containing a random string of characters.  This cookie simply allows EGXpress to remember certain information for the duration you are logged in (such as your store information and the fact that you are logged in).  This cookie is always deleted once you logout and close your browser.  The default setting on most browsers is to accept cookies automatically; however, your browser may have been configured to not accept cookies.  In order to use EGXpress, your browser must be able to accept cookies. 

Listed below are instructions to enable cookies for several popular browsers. If your browser is not in the list below, please refer to the help function on your browser.  If you cannot enable cookies in your browser, please email service@embossedgraphics.com.  Be sure to include your account number and the name and version of your browser in the email. 


Microsoft Internet Explorer 6.X, 7.0
Go to Tools->Internet Options
Click on the Privacy tab
Click the Advanced button
Click checkbox labeled "Override automatic cookie handling"
Click checkbox labeled "Allow session cookies"
Press OK
Return to EGXpress

Microsoft Internet Explorer 5.X
Go to Tools->Internet Options
Go to the Security tab and then click the 'Custom Level' button
Scroll down to 'Allow per-session cookies (not stored)'
Check 'Enable'
Press OK
Return to EGXpress

Firefox
Go to Preferences on top of browser
Click the Privacy tab
Scroll down to Cookie box in list
Make sure the checkbox is checked next to 'Accept cookies from sites'
Close the Preferences window


Safari
Go to Preferences on top of browser
Click the Security tab
Scroll down to Cookie box in list
Make sure the readio button is checked next to either 'Always' or 'Only from sites you navigate to'
Close the Preferences window






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EGXpress and Norton Internet Security/Personal Firewall
In order to use EGXpress, you may have to modify your Privacy Control settings in Norton Internet Security and/or Norton Personal Firewall. This issue is not unique to EGXpress.  To obtain more information about these Privacy Control settings or why some sites may require the reconfiguration of these settings, go to the Symantec support site at www.symantec.com/techsupp/.  There are articles regarding this issue in Symantec's knowledgebase.

To modify Privacy Control settings:

  1. Open Norton Internet Security or Norton Personal Firewall
  2. Select Privacy Control
  3. Click on the 'Custom Level' button
  4. Under Cookie Blocking, select 'None: allow cookies'
  5. Uncheck 'Enable Browser Privacy' *
  6. Press OK
* Step #5 is recommended, but may not be required.







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The AOL Browser
AOL customers using the AOL browser may sometimes have trouble accessing particular Web pages and/or may receive 'Page Cannot Be Displayed' errors.  This is most likely the result of a full or corrupt browser cache and AOL's problematic caching system.  Listed below are directions explaining how to clear the cache of the AOL browser.
  1. Close America Online if it is open, by clicking Exit on the File menu above the AOL toolbar.
  2. On the Windows taskbar, click Start, and point to Programs.
  3. Point to America Online, then click AOL System Information.
  4. In the AOL System Information window, click the Utilities tab.
  5. On the Utilities tab, click Clear Browser Cache.
  6. Click Uninstall AOL Adapter and then click Close.
  7. Restart your computer when prompted and try accessing the site again.





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Still can't login?

Please email service@embossedgraphics.com.
Be sure to include the following information in your email:
  • Your account number
  • Your browser version and type (e.g. Internet Explorer 6.0., Firefox 2.0)
  • Your operating system (e.g. Windows XP, Mac OS X)
  • Your Internet Service Provider (e.g. AOL, Comcast, Verizon)