Can't login?
Back to Top To Login:
Back to Top Password Help
For help in obtaining or retrieving your password, click the link on the login
screen that says, "Don't know your password?"
Back to Top EGXpress and "Cookies"
EGXpress, as most authenticated Web applications (e.g. Yahoo! Mail, MSN Hotmail),
requires the use of cookies.
A cookie is a very small file or piece of information stored on your computer that identifies you
to our site. EGXpress only stores a single cookie containing a random string
of characters.
This cookie simply allows EGXpress to remember certain information for the duration
you are logged in (such as your store information and the fact that you are logged in).
This cookie is always deleted once you logout and close your browser.
The default setting on most browsers is to accept cookies
automatically; however, your browser may have been configured to not
accept cookies.
In order to use EGXpress,
your browser must be able to accept cookies.
Listed below are instructions to enable cookies for several popular browsers. If your browser is not in the list below, please refer to the help function on your browser. If you cannot enable cookies in your browser, please email service@embossedgraphics.com. Be sure to include your account number and the name and version of your browser in the email.
Microsoft Internet Explorer 6.X, 7.0
Go to Tools->Internet Options Click on the Privacy tab Click the Advanced button Click checkbox labeled "Override automatic cookie handling" Click checkbox labeled "Allow session cookies" Press OK Return to EGXpress Microsoft Internet Explorer 5.X Go to Tools->Internet Options Go to the Security tab and then click the 'Custom Level' button Scroll down to 'Allow per-session cookies (not stored)' Check 'Enable' Press OK Return to EGXpress Firefox Go to Preferences on top of browser Click the Privacy tab Scroll down to Cookie box in list Make sure the checkbox is checked next to 'Accept cookies from sites' Close the Preferences window Safari Go to Preferences on top of browser Click the Security tab Scroll down to Cookie box in list Make sure the readio button is checked next to either 'Always' or 'Only from sites you navigate to' Close the Preferences window Back to Top EGXpress and Norton Internet Security/Personal Firewall In order to use EGXpress, you may have to modify your Privacy Control settings in Norton Internet Security and/or Norton Personal Firewall. This issue is not unique to EGXpress. To obtain more information about these Privacy Control settings or why some sites may require the reconfiguration of these settings, go to the Symantec support site at www.symantec.com/techsupp/. There are articles regarding this issue in Symantec's knowledgebase. To modify Privacy Control settings:
Back to Top The AOL Browser AOL customers using the AOL browser may sometimes have trouble accessing particular Web pages and/or may receive 'Page Cannot Be Displayed' errors. This is most likely the result of a full or corrupt browser cache and AOL's problematic caching system. Listed below are directions explaining how to clear the cache of the AOL browser.
Back to Top Still can't login?
Please email service@embossedgraphics.com.
Be sure to include the following information in your email:
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